Now that the majority of our communication is being handled online, many of you are emailing your instructors, faculty advisors, TAs, and other professionals on campus with questions about courses, grades, assignments, etc.
This is a good time to remind you of email etiquette (yes, we notice these things!)
Faculty/Staff get A LOT of emails, and with the growing popularity of social media, students may associate emailing to other forms of digital communication (like a text), which are often brief and informal. However, in the university-world, most faculty and staff feel that emails are more related to actual letters than text messages. Therefore, emails are considered more formal and thorough.
I recommend you read "HOW TO EMAIL A PROFE
Remember...
- Emails Are Forever: You cannot take back what gets sent, and without a clear tone of voice, it can be easy to sound offensive. Read your message before you send it and keep in mind that some issues are better discussed in person. If it can’t be wrapped up in a short paragraph, consider making an appointment or visiting office hours.
- Patience Is a Virtue: We all like instant gratification, but everyone is busy and sometimes a reply takes more time than you’d hope. If your question or concern is time sensitive it may be appropriate to write a follow-up email, but be realistic about your expectations.
- Practice Common Courtesy: If you expect timely, helpful replies, you should do the same for others. Check your email regularly, and respond as soon as you are able. (from Tufts U.)