Job description
Under supervision of Urban Forester III within the Forest Conservation Branch of the Site Development and Inspections Division, this position functions as part of a collaborative team of urban foresters. Reviews and inspects forest conservation, urban forestry, landscape management, and land development practices related to permitted land development projects for compliance with the Public Facilities Manual, Fairfax County Code Chapter 122, and related state and local regulations and policies. Researches project history, reviews approved plans, and proffers to ensure projects are in compliance. Coordinates with plan reviewers, site inspectors, contractors, landscape architects, and other stakeholders to resolve issues during construction. Responds to complaints and inquiries related to projects. Provides exceptional customer support for services performed by the Department of Land Development Services and ensures compliance with applicable codes, regulations, and standards related to various activities within the agency's scope. A key responsibility is delivering timely and effective customer service through in-person, phone, and virtual channels, with staff offering expertise to address real-time inquiries. Additionally, this position proactively collaborates with colleagues both within and outside the business unit to ensure efficient service delivery and timely resolution of customer needs. Continually seeks to expand safety knowledge through training, mentoring, self-study, or other methods of continuous learning, and performs related work as required.